Challenge
65% of planners prioritize hybrid; 72% prefer flexible venues; 93% rate sustainability as critical. Ad-hoc AV and inconsistent connectivity across rooms can limit premium pricing opportunities, and event-booking contact centers often operate across cloud and on-premises systems, resulting in limited end-to-end visibility.
Cisco Solution
Webex Suite, Webex Devices, and Room Navigator help standardize collaboration experiences across meeting and event spaces. Wi-Fi 7 plus Meraki QoS capabilities support tiered bandwidth packages. Cisco Spaces provides real-time occupancy insights, while ThousandEyes and Splunk Observability provided visibilities during events. Webex Contact Center and Splunk Remote Contact Center Analytics help support booking, concierge, and guest service operations.
Business Impact
Meetings and events (M&E) RevPAS increase through premium hybrid packages and more consistent event delivery. Group cancellations decline when venues can reliably support hybrid experiences. For a median upscale resort, the combined impact can represent seven figures in annual value
Challenge
Major events such as sports tournaments, conventions, and concerts can create sudden spikes in transit demand, requiring agencies to scale and adjust bus operations while maintaining reliable service across existing routes.
​
-
Temporary Demand Spikes and Fleet Scaling
Event-driven surge demand requires transit agencies to rapidly scale and reconfigure bus fleets to move athletes, media, staff, and spectators across multiple dispersed venues without disrupting core transit routes.
-
Static Fleet Limitations
Traditional, fixed-schedule fleet operations are not agile enough to respond to real-time traffic bottlenecks, venue crowd delays, or unexpected schedule shifts.
-
Integrated Command and Dynamic Orchestration
Managing these changing conditions requires real-time fleet telemetry, dynamic dispatching, and route optimization to maintain safe, reliable, and punctual service.
Cisco Solution
The Cisco Connected Roadways solution combines resilient edge connectivity with real-time fleet intelligence to help agencies adjust transit operations as demand and conditions change.
​
-
Mission-Critical Private 5G/LTE
Provides ultra-low latency, high-availability wireless coverage to guarantee uninterrupted vehicle-to-command communications.
-
Predictive Fleet Telematics
Monitors engine diagnostics and fuel consumption in real time to prevent mid-route failures and maximize vehicle uptime.
-
Automated Zero-Touch Provisioning
Simplifies onboarding, allowing non-IT field personnel to rapidly scale connected fleet vehicles without technical overhead.
-
Unified Operational
Visibility
Aggregates telemetry and system metrics into a centralized dashboard to inform dispatching and operational decisions.
Impact
Greater fleet visibility and more dynamic operations can help agencies accommodate periods of high demand while improving service performance, reducing operating costs, and lowering emissions.
​
-
Up to 30% increase in ridership through improved scheduling, real-time vehicle tracking, and improved passenger safety.
-
Up to 15% reduction in operating costs through dynamic dispatch, route optimization, and predictive telematics that decrease fuel burn and maintenance overhead.
-
10%–15% COâ‚‚ emissions reduction by reducing unnecessary idling and improving route efficiency.
-
99% schedule compliance through more reliable fleet operations, security, and connectivity.
(1) IBM Ponemon – Cost of Data Breach Report 2025
(2) https://www.govloop.com/lessons-learned-from-the-nevada-department-of-transportation
(3) https://www.cisco.com/c/dam/en_us/abm/cisco-tech-day-idaho/
City of Franklin, Tennessee
Located south of Nashville, TN, the City of Franklin wanted to accelerate the deployment of emergency vehicles, helping respond to accidents faster and saving lives in the process. Launched in 2024, Franklin’s Emergency Vehicle Preemption Project Connects emergency vehicles from the city’s fire department to roadside sensors that turn traffic signals green when they’re approaching an intersection. “If somebody’s in cardiac arrest or we have a major fire, seconds really do matter,” said Clay Mackey, the city’s fire department captain.
The new emergency vehicle preemption system was built with the help of Cisco Connected Roadway solutions, including Cisco Edge computing solutions, to securely connect the city’s ITS equipment. The system relies on dynamic routing to accurately preempt signals, keeping emergency crews safe and reducing EMS response time by 30% on average. The city is now looking at integrating the system with the fire department of the nearby City of Brentwood.
Challenge
65% of planners prioritize hybrid; 72% prefer flexible venues; 93% rate sustainability as critical. Ad-hoc AV and inconsistent connectivity across rooms can limit premium pricing opportunities, and event-booking contact centers often operate across cloud and on-premises systems, resulting in limited end-to-end visibility.
Cisco Solution
Webex Suite, Webex Devices, and Room Navigator help standardize collaboration experiences across meeting and event spaces. Wi-Fi 7 plus Meraki QoS capabilities support tiered bandwidth packages. Cisco Spaces provides real-time occupancy insights, while ThousandEyes and Splunk Observability provided visibilities during events. Webex Contact Center and Splunk Remote Contact Center Analytics help support booking, concierge, and guest service operations.
Business Impact
Meetings and events (M&E) RevPAS increase through premium hybrid packages and more consistent event delivery. Group cancellations decline when venues can reliably support hybrid experiences. For a median upscale resort, the combined impact can represent seven figures in annual value
Challenge
Major events such as sports tournaments, conventions, and concerts can create sudden spikes in transit demand, requiring agencies to scale and adjust bus operations while maintaining reliable service across existing routes.
​
-
Temporary Demand Spikes and Fleet Scaling
Event-driven surge demand requires transit agencies to rapidly scale and reconfigure bus fleets to move athletes, media, staff, and spectators across multiple dispersed venues without disrupting core transit routes.
-
Static Fleet Limitations
Traditional, fixed-schedule fleet operations are not agile enough to respond to real-time traffic bottlenecks, venue crowd delays, or unexpected schedule shifts.
-
Integrated Command and Dynamic Orchestration
Managing these changing conditions requires real-time fleet telemetry, dynamic dispatching, and route optimization to maintain safe, reliable, and punctual service.
Cisco Solution
The Cisco Connected Roadways solution combines resilient edge connectivity with real-time fleet intelligence to help agencies adjust transit operations as demand and conditions change.
​
-
Mission-Critical Private 5G/LTE
Provides ultra-low latency, high-availability wireless coverage to guarantee uninterrupted vehicle-to-command communications.
-
Predictive Fleet Telematics
Monitors engine diagnostics and fuel consumption in real time to prevent mid-route failures and maximize vehicle uptime.
-
Automated Zero-Touch Provisioning
Simplifies onboarding, allowing non-IT field personnel to rapidly scale connected fleet vehicles without technical overhead.
-
Unified Operational
Visibility
Aggregates telemetry and system metrics into a centralized dashboard to inform dispatching and operational decisions.
Impact
Greater fleet visibility and more dynamic operations can help agencies accommodate periods of high demand while improving service performance, reducing operating costs, and lowering emissions.
​
-
Up to 30% increase in ridership through improved scheduling, real-time vehicle tracking, and improved passenger safety.
-
Up to 15% reduction in operating costs through dynamic dispatch, route optimization, and predictive telematics that decrease fuel burn and maintenance overhead.
-
10%–15% COâ‚‚ emissions reduction by reducing unnecessary idling and improving route efficiency.
-
99% schedule compliance through more reliable fleet operations, security, and connectivity.
(1) IBM Ponemon – Cost of Data Breach Report 2025
(2) https://www.govloop.com/lessons-learned-from-the-nevada-department-of-transportation
(3) https://www.cisco.com/c/dam/en_us/abm/cisco-tech-day-idaho/
City of Franklin, Tennessee
Located south of Nashville, TN, the City of Franklin wanted to accelerate the deployment of emergency vehicles, helping respond to accidents faster and saving lives in the process. Launched in 2024, Franklin’s Emergency Vehicle Preemption Project Connects emergency vehicles from the city’s fire department to roadside sensors that turn traffic signals green when they’re approaching an intersection. “If somebody’s in cardiac arrest or we have a major fire, seconds really do matter,” said Clay Mackey, the city’s fire department captain.
The new emergency vehicle preemption system was built with the help of Cisco Connected Roadway solutions, including Cisco Edge computing solutions, to securely connect the city’s ITS equipment. The system relies on dynamic routing to accurately preempt signals, keeping emergency crews safe and reducing EMS response time by 30% on average. The city is now looking at integrating the system with the fire department of the nearby City of Brentwood.